SAP Integration with WalkMe: Driving Rapid Platform Adoption and ROI

The Problem: The Adoption Barrier

Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless rollout. Yet, complexity, ongoing changes, and lack of intuitive guidance often result in a "productivity gap":

• User Confusion: Employees struggle to navigate new SAP screens or complete multi-step transactions, leading to confusion and increased dependence on technical support.


• Non-compliance: Users bypass standard SAP processes, which results in inaccurate entries, policy breaches, and delays.


• Lost Learning: Manual-based instruction is easily lost, leaving staff unsupported when they need help most.

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• Low ROI: The full value of the SAP system is not realised, as most users access only a small part of its features.

The Answer: Contextual Support with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the usage barrier. It integrates with your SAP systems to deliver on-screen assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of experience level, can work confidently from the outset.